What if, instead of a training that taught the law and nothing else, we actually taught adults how to make harassment stop in the workplace using behavioral science and humanistic ethical behavior?
The key to this is to be consistent. Document everything! And I mean everything. Don’t get mad or upset. Passive aggressive people are unhealthy and need help. You document to make sure that they don’t negatively impact you, your co-workers and the company. It’s the moral thing to do and the right thing to do and it really does work.
Bullying is normally defined the same way harassment is. It is a pattern of behavior that upsets someone that service no legitimate purpose.
A big part of the problem is that people don’t know how to fix it. They don’t know what works to stop bullying. They aren’t sure that what they are seeing is bullying. It takes a lot of ongoing work to fix it and there are no quick fixes.