Dealing with Difficult People

How do you set a boundary and enforce it. Once you know what your boundary is, you need to decide on a signal to let other people know – they have crossed that boundary. This signal is a delta.

Yielding is Strategic

Yielding is strategic, not just for bullying, but for any negative interaction really. Even if you are just yielding to get away, you are still using yielding strategically. Yielding is not a sign of weakness, it’s a sign of intelligence and strength. Use it wisely.