Behaving Badly Yourself
We are all responsible for being professional and civil and that if a co-worker starts issuing deltas to you to get you to stop doing something they find objectionable, that you should take that as constructive criticism.
Civil behavior as a condition of conflict resolution
Conflicts aren’t a problem if both people are behaving civilly and professionally. They only become a problem if one or both parties start behaving inappropriately. The problem then isn’t conflict resolution. It’s inappropriate behavior.
Focusing on the wrong thing
How you get people to stop a behavior is a question for behavioral psychology – which has a fabulous answer. An answer that has been researched for decades – it’s called extinguishing a behavior.
Children and Adults
When a child is called names in school, we call it bullying. When an adult is called names in the workplace, we call it harassment.